POST Api/SupportTickets/Search

Pobiera odfiltrowaną listę obiektów SupportTicket

Request Information

URI Parameters

None.

Body Parameters

ustawienia filtrowania i sortowania wyników

Name	Type	Additional information
Text	string	None.
ProfileId	string	None.
Escalations	Collection of TypeOfTicketEscalationTier	None.
Statuses	Collection of TypeOfTicketStatus	None.
Priorities	Collection of integer	None.
OrganizationalUnitId	integer	None.
SupportCategoryId	integer	None.
Sort	SupportTicketSortEnum	None.
CurrentPage	integer	None.
ItemsPerPage	integer	None.
Unassigned	boolean	None.
Sprints	Collection of FilterSprintEnum	None.

Request Formats

application/json, text/json

Sample:

{
  "sprints": [
    0,
    0
  ],
  "text": "sample string 1",
  "profileId": "sample string 2",
  "escalations": [
    0,
    0
  ],
  "statuses": [
    0,
    0
  ],
  "priorities": [
    1,
    2
  ],
  "organizationalUnitId": 1,
  "supportCategoryId": 1,
  "sort": 0,
  "currentPage": 3,
  "itemsPerPage": 4,
  "unassigned": true
}

multipart/form-data

Sample:

{"sprints":[0,0],"text":"sample string 1","profileId":"sample string 2","escalations":[0,0],"statuses":[0,0],"priorities":[1,2],"organizationalUnitId":1,"supportCategoryId":1,"sort":0,"currentPage":3,"itemsPerPage":4,"unassigned":true}

application/xml, text/xml

Sample:

<SupportTicketDefaultFilter xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <Sprints>
    <FilterSprintEnum>AllPrevSprints</FilterSprintEnum>
    <FilterSprintEnum>AllPrevSprints</FilterSprintEnum>
  </Sprints>
  <Text>sample string 1</Text>
  <ProfileId>sample string 2</ProfileId>
  <Escalations>
    <TypeOfTicketEscalationTier>Local</TypeOfTicketEscalationTier>
    <TypeOfTicketEscalationTier>Local</TypeOfTicketEscalationTier>
  </Escalations>
  <Statuses>
    <TypeOfTicketStatus>Pending</TypeOfTicketStatus>
    <TypeOfTicketStatus>Pending</TypeOfTicketStatus>
  </Statuses>
  <Priorities>
    <int>1</int>
    <int>2</int>
  </Priorities>
  <OrganizationalUnitId>1</OrganizationalUnitId>
  <SupportCategoryId>1</SupportCategoryId>
  <Sort>SupportTicketIdAsc</Sort>
  <CurrentPage>3</CurrentPage>
  <ItemsPerPage>4</ItemsPerPage>
  <Unassigned>true</Unassigned>
</SupportTicketDefaultFilter>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

lista obiektów SupportTicket zgodna z ustawieniem filtrowania oraz całkowita liczba wszystkich elementów w bazie spełniających kryteria (całkowita liczba obiektów jest obliczana tylo dla pierwszej strony CurrentPage == 0)

Collection of SupportTicketDto

Name	Type	Additional information
SupportTicketId	integer	None.
OrganizationalUnitId	integer	None.
SupportCategoryId	integer	None.
Title	string	Required
Description	string	Required
IssueUrl	string	None.
Module	string	None.
Priority	integer	None.
Sequence	integer	None.
Progress	decimal number	None.
WorkHours	decimal number	None.
PlannedHours	decimal number	None.
RelatedTicketId	integer	None.
Exported	boolean	None.
Locked	boolean	None.
StoryPoints	integer	None.
SprintId	integer	None.
Discount	integer	None.
Source	TypeOfTicketSource	None.
SupportTicketStatuses	Collection of SupportTicketStatusDto	None.
SupportTicketEscalations	Collection of SupportTicketEscalationDto	None.

Response Formats

application/json, text/json

Sample:

[
  {
    "supportTicketId": 1,
    "organizationalUnitId": 1,
    "supportCategoryId": 1,
    "title": "sample string 2",
    "description": "sample string 3",
    "issueUrl": "sample string 4",
    "module": "sample string 5",
    "priority": 1,
    "sequence": 1,
    "progress": 6.0,
    "workHours": 7.0,
    "plannedHours": 1.0,
    "relatedTicketId": 1,
    "exported": true,
    "locked": true,
    "storyPoints": 1,
    "sprintId": 1,
    "discount": 1,
    "source": 0,
    "supportTicketStatuses": [
      {
        "supportTicketStatusId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "creationDate": "2024-05-18T05:52:33.5898883+00:00",
        "status": 0,
        "comment": "sample string 5",
        "contactData": "sample string 6"
      },
      {
        "supportTicketStatusId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "creationDate": "2024-05-18T05:52:33.5898883+00:00",
        "status": 0,
        "comment": "sample string 5",
        "contactData": "sample string 6"
      }
    ],
    "supportTicketEscalations": [
      {
        "supportTicketEscalationId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "authorId": "sample string 4",
        "creationDate": "2024-05-18T05:52:33.5898883+00:00",
        "escalationTier": 0,
        "status": 0
      },
      {
        "supportTicketEscalationId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "authorId": "sample string 4",
        "creationDate": "2024-05-18T05:52:33.5898883+00:00",
        "escalationTier": 0,
        "status": 0
      }
    ]
  },
  {
    "supportTicketId": 1,
    "organizationalUnitId": 1,
    "supportCategoryId": 1,
    "title": "sample string 2",
    "description": "sample string 3",
    "issueUrl": "sample string 4",
    "module": "sample string 5",
    "priority": 1,
    "sequence": 1,
    "progress": 6.0,
    "workHours": 7.0,
    "plannedHours": 1.0,
    "relatedTicketId": 1,
    "exported": true,
    "locked": true,
    "storyPoints": 1,
    "sprintId": 1,
    "discount": 1,
    "source": 0,
    "supportTicketStatuses": [
      {
        "supportTicketStatusId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "creationDate": "2024-05-18T05:52:33.5898883+00:00",
        "status": 0,
        "comment": "sample string 5",
        "contactData": "sample string 6"
      },
      {
        "supportTicketStatusId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "creationDate": "2024-05-18T05:52:33.5898883+00:00",
        "status": 0,
        "comment": "sample string 5",
        "contactData": "sample string 6"
      }
    ],
    "supportTicketEscalations": [
      {
        "supportTicketEscalationId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "authorId": "sample string 4",
        "creationDate": "2024-05-18T05:52:33.5898883+00:00",
        "escalationTier": 0,
        "status": 0
      },
      {
        "supportTicketEscalationId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "authorId": "sample string 4",
        "creationDate": "2024-05-18T05:52:33.5898883+00:00",
        "escalationTier": 0,
        "status": 0
      }
    ]
  }
]

multipart/form-data

Sample:

[{"supportTicketId":1,"organizationalUnitId":1,"supportCategoryId":1,"title":"sample string 2","description":"sample string 3","issueUrl":"sample string 4","module":"sample string 5","priority":1,"sequence":1,"progress":6.0,"workHours":7.0,"plannedHours":1.0,"relatedTicketId":1,"exported":true,"locked":true,"storyPoints":1,"sprintId":1,"discount":1,"source":0,"supportTicketStatuses":[{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T05:52:33.5898883+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"},{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T05:52:33.5898883+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"}],"supportTicketEscalations":[{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T05:52:33.5898883+00:00","escalationTier":0,"status":0},{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T05:52:33.5898883+00:00","escalationTier":0,"status":0}]},{"supportTicketId":1,"organizationalUnitId":1,"supportCategoryId":1,"title":"sample string 2","description":"sample string 3","issueUrl":"sample string 4","module":"sample string 5","priority":1,"sequence":1,"progress":6.0,"workHours":7.0,"plannedHours":1.0,"relatedTicketId":1,"exported":true,"locked":true,"storyPoints":1,"sprintId":1,"discount":1,"source":0,"supportTicketStatuses":[{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T05:52:33.5898883+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"},{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T05:52:33.5898883+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"}],"supportTicketEscalations":[{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T05:52:33.5898883+00:00","escalationTier":0,"status":0},{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T05:52:33.5898883+00:00","escalationTier":0,"status":0}]}]

application/xml, text/xml

Sample:

<ArrayOfSupportTicketDto xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <SupportTicketDto>
    <SupportTicketId>1</SupportTicketId>
    <OrganizationalUnitId>1</OrganizationalUnitId>
    <SupportCategoryId>1</SupportCategoryId>
    <Title>sample string 2</Title>
    <Description>sample string 3</Description>
    <IssueUrl>sample string 4</IssueUrl>
    <Module>sample string 5</Module>
    <Priority>1</Priority>
    <Sequence>1</Sequence>
    <Progress>6</Progress>
    <WorkHours>7</WorkHours>
    <PlannedHours>1</PlannedHours>
    <RelatedTicketId>1</RelatedTicketId>
    <Exported>true</Exported>
    <Locked>true</Locked>
    <StoryPoints>1</StoryPoints>
    <SprintId>1</SprintId>
    <Discount>1</Discount>
    <Source>System</Source>
    <SupportTicketStatuses>
      <SupportTicketStatusDto>
        <SupportTicketStatusId>1</SupportTicketStatusId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <CreationDate />
        <Status>Pending</Status>
        <Comment>sample string 5</Comment>
        <ContactData>sample string 6</ContactData>
      </SupportTicketStatusDto>
      <SupportTicketStatusDto>
        <SupportTicketStatusId>1</SupportTicketStatusId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <CreationDate />
        <Status>Pending</Status>
        <Comment>sample string 5</Comment>
        <ContactData>sample string 6</ContactData>
      </SupportTicketStatusDto>
    </SupportTicketStatuses>
    <SupportTicketEscalations>
      <SupportTicketEscalationDto>
        <SupportTicketEscalationId>1</SupportTicketEscalationId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <AuthorId>sample string 4</AuthorId>
        <CreationDate />
        <EscalationTier>Local</EscalationTier>
        <Status>New</Status>
      </SupportTicketEscalationDto>
      <SupportTicketEscalationDto>
        <SupportTicketEscalationId>1</SupportTicketEscalationId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <AuthorId>sample string 4</AuthorId>
        <CreationDate />
        <EscalationTier>Local</EscalationTier>
        <Status>New</Status>
      </SupportTicketEscalationDto>
    </SupportTicketEscalations>
  </SupportTicketDto>
  <SupportTicketDto>
    <SupportTicketId>1</SupportTicketId>
    <OrganizationalUnitId>1</OrganizationalUnitId>
    <SupportCategoryId>1</SupportCategoryId>
    <Title>sample string 2</Title>
    <Description>sample string 3</Description>
    <IssueUrl>sample string 4</IssueUrl>
    <Module>sample string 5</Module>
    <Priority>1</Priority>
    <Sequence>1</Sequence>
    <Progress>6</Progress>
    <WorkHours>7</WorkHours>
    <PlannedHours>1</PlannedHours>
    <RelatedTicketId>1</RelatedTicketId>
    <Exported>true</Exported>
    <Locked>true</Locked>
    <StoryPoints>1</StoryPoints>
    <SprintId>1</SprintId>
    <Discount>1</Discount>
    <Source>System</Source>
    <SupportTicketStatuses>
      <SupportTicketStatusDto>
        <SupportTicketStatusId>1</SupportTicketStatusId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <CreationDate />
        <Status>Pending</Status>
        <Comment>sample string 5</Comment>
        <ContactData>sample string 6</ContactData>
      </SupportTicketStatusDto>
      <SupportTicketStatusDto>
        <SupportTicketStatusId>1</SupportTicketStatusId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <CreationDate />
        <Status>Pending</Status>
        <Comment>sample string 5</Comment>
        <ContactData>sample string 6</ContactData>
      </SupportTicketStatusDto>
    </SupportTicketStatuses>
    <SupportTicketEscalations>
      <SupportTicketEscalationDto>
        <SupportTicketEscalationId>1</SupportTicketEscalationId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <AuthorId>sample string 4</AuthorId>
        <CreationDate />
        <EscalationTier>Local</EscalationTier>
        <Status>New</Status>
      </SupportTicketEscalationDto>
      <SupportTicketEscalationDto>
        <SupportTicketEscalationId>1</SupportTicketEscalationId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <AuthorId>sample string 4</AuthorId>
        <CreationDate />
        <EscalationTier>Local</EscalationTier>
        <Status>New</Status>
      </SupportTicketEscalationDto>
    </SupportTicketEscalations>
  </SupportTicketDto>
</ArrayOfSupportTicketDto>