POST Api/SupportTickets/AddEscalation

Request Information

URI Parameters

None.

Body Parameters

Name	Type	Additional information
SupportTicketEscalationId	integer	Required
SupportTicketId	integer	Required
ProfileId	string	None.
AuthorId	string	Required
CreationDate	date	Required
EscalationTier	TypeOfTicketEscalationTier	Required
Status	EscalationStatus	None.

Request Formats

application/json, text/json

Sample:

{
  "supportTicketEscalationId": 1,
  "supportTicketId": 2,
  "profileId": "sample string 3",
  "authorId": "sample string 4",
  "creationDate": "2024-05-18T06:16:00.7838445+00:00",
  "escalationTier": 0,
  "status": 0
}

multipart/form-data

Sample:

{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T06:16:00.7838445+00:00","escalationTier":0,"status":0}

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

SupportTicketEscalationDto

Name	Type	Additional information
SupportTicketEscalationId	integer	Required
SupportTicketId	integer	Required
ProfileId	string	Required
AuthorId	string	Required
CreationDate	date	Required
EscalationTier	TypeOfTicketEscalationTier	Required
Status	EscalationStatus	None.

Response Formats

application/json, text/json

Sample:

{
  "supportTicketEscalationId": 1,
  "supportTicketId": 2,
  "profileId": "sample string 3",
  "authorId": "sample string 4",
  "creationDate": "2024-05-18T06:16:01.0963365+00:00",
  "escalationTier": 0,
  "status": 0
}

multipart/form-data

Sample:

{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T06:16:01.0963365+00:00","escalationTier":0,"status":0}

application/xml, text/xml

Sample:

<SupportTicketEscalationDto xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <SupportTicketEscalationId>1</SupportTicketEscalationId>
  <SupportTicketId>2</SupportTicketId>
  <ProfileId>sample string 3</ProfileId>
  <AuthorId>sample string 4</AuthorId>
  <CreationDate />
  <EscalationTier>Local</EscalationTier>
  <Status>New</Status>
</SupportTicketEscalationDto>