POST Api/SupportTickets
Dodaje asynchronicznie nowy obiekt SupportTicket do bazy danych
Request Information
URI Parameters
None.
Body Parameters
nowy obiekt
SupportTicketDtoName | Description | Type | Additional information |
---|---|---|---|
SupportTicketId | integer |
None. |
|
OrganizationalUnitId | integer |
None. |
|
SupportCategoryId | integer |
None. |
|
Title | string |
Required |
|
Description | string |
Required |
|
IssueUrl | string |
None. |
|
Module | string |
None. |
|
Priority | integer |
None. |
|
Sequence | integer |
None. |
|
Progress | decimal number |
None. |
|
WorkHours | decimal number |
None. |
|
PlannedHours | decimal number |
None. |
|
RelatedTicketId | integer |
None. |
|
Exported | boolean |
None. |
|
Locked | boolean |
None. |
|
StoryPoints | integer |
None. |
|
SprintId | integer |
None. |
|
Discount | integer |
None. |
|
Source | TypeOfTicketSource |
None. |
|
SupportTicketStatuses | Collection of SupportTicketStatusDto |
None. |
|
SupportTicketEscalations | Collection of SupportTicketEscalationDto |
None. |
Request Formats
application/json, text/json
Sample:
{ "supportTicketId": 1, "organizationalUnitId": 1, "supportCategoryId": 1, "title": "sample string 2", "description": "sample string 3", "issueUrl": "sample string 4", "module": "sample string 5", "priority": 1, "sequence": 1, "progress": 6.0, "workHours": 7.0, "plannedHours": 1.0, "relatedTicketId": 1, "exported": true, "locked": true, "storyPoints": 1, "sprintId": 1, "discount": 1, "source": 0, "supportTicketStatuses": [ { "supportTicketStatusId": 1, "supportTicketId": 2, "profileId": "sample string 3", "creationDate": "2024-05-18T07:53:25.994382+00:00", "status": 0, "comment": "sample string 5", "contactData": "sample string 6" }, { "supportTicketStatusId": 1, "supportTicketId": 2, "profileId": "sample string 3", "creationDate": "2024-05-18T07:53:25.994382+00:00", "status": 0, "comment": "sample string 5", "contactData": "sample string 6" } ], "supportTicketEscalations": [ { "supportTicketEscalationId": 1, "supportTicketId": 2, "profileId": "sample string 3", "authorId": "sample string 4", "creationDate": "2024-05-18T07:53:25.994382+00:00", "escalationTier": 0, "status": 0 }, { "supportTicketEscalationId": 1, "supportTicketId": 2, "profileId": "sample string 3", "authorId": "sample string 4", "creationDate": "2024-05-18T07:53:25.994382+00:00", "escalationTier": 0, "status": 0 } ] }
multipart/form-data
Sample:
{"supportTicketId":1,"organizationalUnitId":1,"supportCategoryId":1,"title":"sample string 2","description":"sample string 3","issueUrl":"sample string 4","module":"sample string 5","priority":1,"sequence":1,"progress":6.0,"workHours":7.0,"plannedHours":1.0,"relatedTicketId":1,"exported":true,"locked":true,"storyPoints":1,"sprintId":1,"discount":1,"source":0,"supportTicketStatuses":[{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T07:53:25.994382+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"},{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T07:53:25.994382+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"}],"supportTicketEscalations":[{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T07:53:25.994382+00:00","escalationTier":0,"status":0},{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T07:53:25.994382+00:00","escalationTier":0,"status":0}]}
application/xml, text/xml
Sample:
<SupportTicketDto xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <SupportTicketId>1</SupportTicketId> <OrganizationalUnitId>1</OrganizationalUnitId> <SupportCategoryId>1</SupportCategoryId> <Title>sample string 2</Title> <Description>sample string 3</Description> <IssueUrl>sample string 4</IssueUrl> <Module>sample string 5</Module> <Priority>1</Priority> <Sequence>1</Sequence> <Progress>6</Progress> <WorkHours>7</WorkHours> <PlannedHours>1</PlannedHours> <RelatedTicketId>1</RelatedTicketId> <Exported>true</Exported> <Locked>true</Locked> <StoryPoints>1</StoryPoints> <SprintId>1</SprintId> <Discount>1</Discount> <Source>System</Source> <SupportTicketStatuses> <SupportTicketStatusDto> <SupportTicketStatusId>1</SupportTicketStatusId> <SupportTicketId>2</SupportTicketId> <ProfileId>sample string 3</ProfileId> <CreationDate /> <Status>Pending</Status> <Comment>sample string 5</Comment> <ContactData>sample string 6</ContactData> </SupportTicketStatusDto> <SupportTicketStatusDto> <SupportTicketStatusId>1</SupportTicketStatusId> <SupportTicketId>2</SupportTicketId> <ProfileId>sample string 3</ProfileId> <CreationDate /> <Status>Pending</Status> <Comment>sample string 5</Comment> <ContactData>sample string 6</ContactData> </SupportTicketStatusDto> </SupportTicketStatuses> <SupportTicketEscalations> <SupportTicketEscalationDto> <SupportTicketEscalationId>1</SupportTicketEscalationId> <SupportTicketId>2</SupportTicketId> <ProfileId>sample string 3</ProfileId> <AuthorId>sample string 4</AuthorId> <CreationDate /> <EscalationTier>Local</EscalationTier> <Status>New</Status> </SupportTicketEscalationDto> <SupportTicketEscalationDto> <SupportTicketEscalationId>1</SupportTicketEscalationId> <SupportTicketId>2</SupportTicketId> <ProfileId>sample string 3</ProfileId> <AuthorId>sample string 4</AuthorId> <CreationDate /> <EscalationTier>Local</EscalationTier> <Status>New</Status> </SupportTicketEscalationDto> </SupportTicketEscalations> </SupportTicketDto>
application/x-www-form-urlencoded
Sample:
Sample not available.
Response Information
Resource Description
identyfikator nowo dodanego obiektu
SupportTicketDtoName | Description | Type | Additional information |
---|---|---|---|
SupportTicketId | integer |
None. |
|
OrganizationalUnitId | integer |
None. |
|
SupportCategoryId | integer |
None. |
|
Title | string |
Required |
|
Description | string |
Required |
|
IssueUrl | string |
None. |
|
Module | string |
None. |
|
Priority | integer |
None. |
|
Sequence | integer |
None. |
|
Progress | decimal number |
None. |
|
WorkHours | decimal number |
None. |
|
PlannedHours | decimal number |
None. |
|
RelatedTicketId | integer |
None. |
|
Exported | boolean |
None. |
|
Locked | boolean |
None. |
|
StoryPoints | integer |
None. |
|
SprintId | integer |
None. |
|
Discount | integer |
None. |
|
Source | TypeOfTicketSource |
None. |
|
SupportTicketStatuses | Collection of SupportTicketStatusDto |
None. |
|
SupportTicketEscalations | Collection of SupportTicketEscalationDto |
None. |
Response Formats
application/json, text/json
Sample:
{ "supportTicketId": 1, "organizationalUnitId": 1, "supportCategoryId": 1, "title": "sample string 2", "description": "sample string 3", "issueUrl": "sample string 4", "module": "sample string 5", "priority": 1, "sequence": 1, "progress": 6.0, "workHours": 7.0, "plannedHours": 1.0, "relatedTicketId": 1, "exported": true, "locked": true, "storyPoints": 1, "sprintId": 1, "discount": 1, "source": 0, "supportTicketStatuses": [ { "supportTicketStatusId": 1, "supportTicketId": 2, "profileId": "sample string 3", "creationDate": "2024-05-18T07:53:26.0256631+00:00", "status": 0, "comment": "sample string 5", "contactData": "sample string 6" }, { "supportTicketStatusId": 1, "supportTicketId": 2, "profileId": "sample string 3", "creationDate": "2024-05-18T07:53:26.0256631+00:00", "status": 0, "comment": "sample string 5", "contactData": "sample string 6" } ], "supportTicketEscalations": [ { "supportTicketEscalationId": 1, "supportTicketId": 2, "profileId": "sample string 3", "authorId": "sample string 4", "creationDate": "2024-05-18T07:53:26.0256631+00:00", "escalationTier": 0, "status": 0 }, { "supportTicketEscalationId": 1, "supportTicketId": 2, "profileId": "sample string 3", "authorId": "sample string 4", "creationDate": "2024-05-18T07:53:26.0256631+00:00", "escalationTier": 0, "status": 0 } ] }
multipart/form-data
Sample:
{"supportTicketId":1,"organizationalUnitId":1,"supportCategoryId":1,"title":"sample string 2","description":"sample string 3","issueUrl":"sample string 4","module":"sample string 5","priority":1,"sequence":1,"progress":6.0,"workHours":7.0,"plannedHours":1.0,"relatedTicketId":1,"exported":true,"locked":true,"storyPoints":1,"sprintId":1,"discount":1,"source":0,"supportTicketStatuses":[{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T07:53:26.0256631+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"},{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T07:53:26.0256631+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"}],"supportTicketEscalations":[{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T07:53:26.0256631+00:00","escalationTier":0,"status":0},{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T07:53:26.0256631+00:00","escalationTier":0,"status":0}]}
application/xml, text/xml
Sample:
<SupportTicketDto xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <SupportTicketId>1</SupportTicketId> <OrganizationalUnitId>1</OrganizationalUnitId> <SupportCategoryId>1</SupportCategoryId> <Title>sample string 2</Title> <Description>sample string 3</Description> <IssueUrl>sample string 4</IssueUrl> <Module>sample string 5</Module> <Priority>1</Priority> <Sequence>1</Sequence> <Progress>6</Progress> <WorkHours>7</WorkHours> <PlannedHours>1</PlannedHours> <RelatedTicketId>1</RelatedTicketId> <Exported>true</Exported> <Locked>true</Locked> <StoryPoints>1</StoryPoints> <SprintId>1</SprintId> <Discount>1</Discount> <Source>System</Source> <SupportTicketStatuses> <SupportTicketStatusDto> <SupportTicketStatusId>1</SupportTicketStatusId> <SupportTicketId>2</SupportTicketId> <ProfileId>sample string 3</ProfileId> <CreationDate /> <Status>Pending</Status> <Comment>sample string 5</Comment> <ContactData>sample string 6</ContactData> </SupportTicketStatusDto> <SupportTicketStatusDto> <SupportTicketStatusId>1</SupportTicketStatusId> <SupportTicketId>2</SupportTicketId> <ProfileId>sample string 3</ProfileId> <CreationDate /> <Status>Pending</Status> <Comment>sample string 5</Comment> <ContactData>sample string 6</ContactData> </SupportTicketStatusDto> </SupportTicketStatuses> <SupportTicketEscalations> <SupportTicketEscalationDto> <SupportTicketEscalationId>1</SupportTicketEscalationId> <SupportTicketId>2</SupportTicketId> <ProfileId>sample string 3</ProfileId> <AuthorId>sample string 4</AuthorId> <CreationDate /> <EscalationTier>Local</EscalationTier> <Status>New</Status> </SupportTicketEscalationDto> <SupportTicketEscalationDto> <SupportTicketEscalationId>1</SupportTicketEscalationId> <SupportTicketId>2</SupportTicketId> <ProfileId>sample string 3</ProfileId> <AuthorId>sample string 4</AuthorId> <CreationDate /> <EscalationTier>Local</EscalationTier> <Status>New</Status> </SupportTicketEscalationDto> </SupportTicketEscalations> </SupportTicketDto>