GET Api/SupportTickets

Pobiera listę wszystkich obiektów SupportTicket

Request Information

URI Parameters

None.

Body Parameters

None.

Response Information

Resource Description

lista wszystkich obiektów SupportTicket w bazie danych

Collection of SupportTicketDto

Name	Type	Additional information
SupportTicketId	integer	None.
OrganizationalUnitId	integer	None.
SupportCategoryId	integer	None.
Title	string	Required
Description	string	Required
IssueUrl	string	None.
Module	string	None.
Priority	integer	None.
Sequence	integer	None.
Progress	decimal number	None.
WorkHours	decimal number	None.
PlannedHours	decimal number	None.
RelatedTicketId	integer	None.
Exported	boolean	None.
Locked	boolean	None.
StoryPoints	integer	None.
SprintId	integer	None.
Discount	integer	None.
Source	TypeOfTicketSource	None.
SupportTicketStatuses	Collection of SupportTicketStatusDto	None.
SupportTicketEscalations	Collection of SupportTicketEscalationDto	None.

Response Formats

application/json, text/json

Sample:

[
  {
    "supportTicketId": 1,
    "organizationalUnitId": 1,
    "supportCategoryId": 1,
    "title": "sample string 2",
    "description": "sample string 3",
    "issueUrl": "sample string 4",
    "module": "sample string 5",
    "priority": 1,
    "sequence": 1,
    "progress": 6.0,
    "workHours": 7.0,
    "plannedHours": 1.0,
    "relatedTicketId": 1,
    "exported": true,
    "locked": true,
    "storyPoints": 1,
    "sprintId": 1,
    "discount": 1,
    "source": 0,
    "supportTicketStatuses": [
      {
        "supportTicketStatusId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "creationDate": "2024-05-18T08:06:39.7858836+00:00",
        "status": 0,
        "comment": "sample string 5",
        "contactData": "sample string 6"
      },
      {
        "supportTicketStatusId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "creationDate": "2024-05-18T08:06:39.7858836+00:00",
        "status": 0,
        "comment": "sample string 5",
        "contactData": "sample string 6"
      }
    ],
    "supportTicketEscalations": [
      {
        "supportTicketEscalationId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "authorId": "sample string 4",
        "creationDate": "2024-05-18T08:06:39.7858836+00:00",
        "escalationTier": 0,
        "status": 0
      },
      {
        "supportTicketEscalationId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "authorId": "sample string 4",
        "creationDate": "2024-05-18T08:06:39.7858836+00:00",
        "escalationTier": 0,
        "status": 0
      }
    ]
  },
  {
    "supportTicketId": 1,
    "organizationalUnitId": 1,
    "supportCategoryId": 1,
    "title": "sample string 2",
    "description": "sample string 3",
    "issueUrl": "sample string 4",
    "module": "sample string 5",
    "priority": 1,
    "sequence": 1,
    "progress": 6.0,
    "workHours": 7.0,
    "plannedHours": 1.0,
    "relatedTicketId": 1,
    "exported": true,
    "locked": true,
    "storyPoints": 1,
    "sprintId": 1,
    "discount": 1,
    "source": 0,
    "supportTicketStatuses": [
      {
        "supportTicketStatusId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "creationDate": "2024-05-18T08:06:39.7858836+00:00",
        "status": 0,
        "comment": "sample string 5",
        "contactData": "sample string 6"
      },
      {
        "supportTicketStatusId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "creationDate": "2024-05-18T08:06:39.7858836+00:00",
        "status": 0,
        "comment": "sample string 5",
        "contactData": "sample string 6"
      }
    ],
    "supportTicketEscalations": [
      {
        "supportTicketEscalationId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "authorId": "sample string 4",
        "creationDate": "2024-05-18T08:06:39.7858836+00:00",
        "escalationTier": 0,
        "status": 0
      },
      {
        "supportTicketEscalationId": 1,
        "supportTicketId": 2,
        "profileId": "sample string 3",
        "authorId": "sample string 4",
        "creationDate": "2024-05-18T08:06:39.7858836+00:00",
        "escalationTier": 0,
        "status": 0
      }
    ]
  }
]

multipart/form-data

Sample:

[{"supportTicketId":1,"organizationalUnitId":1,"supportCategoryId":1,"title":"sample string 2","description":"sample string 3","issueUrl":"sample string 4","module":"sample string 5","priority":1,"sequence":1,"progress":6.0,"workHours":7.0,"plannedHours":1.0,"relatedTicketId":1,"exported":true,"locked":true,"storyPoints":1,"sprintId":1,"discount":1,"source":0,"supportTicketStatuses":[{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T08:06:39.7858836+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"},{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T08:06:39.7858836+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"}],"supportTicketEscalations":[{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T08:06:39.7858836+00:00","escalationTier":0,"status":0},{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T08:06:39.7858836+00:00","escalationTier":0,"status":0}]},{"supportTicketId":1,"organizationalUnitId":1,"supportCategoryId":1,"title":"sample string 2","description":"sample string 3","issueUrl":"sample string 4","module":"sample string 5","priority":1,"sequence":1,"progress":6.0,"workHours":7.0,"plannedHours":1.0,"relatedTicketId":1,"exported":true,"locked":true,"storyPoints":1,"sprintId":1,"discount":1,"source":0,"supportTicketStatuses":[{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T08:06:39.7858836+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"},{"supportTicketStatusId":1,"supportTicketId":2,"profileId":"sample string 3","creationDate":"2024-05-18T08:06:39.7858836+00:00","status":0,"comment":"sample string 5","contactData":"sample string 6"}],"supportTicketEscalations":[{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T08:06:39.7858836+00:00","escalationTier":0,"status":0},{"supportTicketEscalationId":1,"supportTicketId":2,"profileId":"sample string 3","authorId":"sample string 4","creationDate":"2024-05-18T08:06:39.7858836+00:00","escalationTier":0,"status":0}]}]

application/xml, text/xml

Sample:

<ArrayOfSupportTicketDto xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <SupportTicketDto>
    <SupportTicketId>1</SupportTicketId>
    <OrganizationalUnitId>1</OrganizationalUnitId>
    <SupportCategoryId>1</SupportCategoryId>
    <Title>sample string 2</Title>
    <Description>sample string 3</Description>
    <IssueUrl>sample string 4</IssueUrl>
    <Module>sample string 5</Module>
    <Priority>1</Priority>
    <Sequence>1</Sequence>
    <Progress>6</Progress>
    <WorkHours>7</WorkHours>
    <PlannedHours>1</PlannedHours>
    <RelatedTicketId>1</RelatedTicketId>
    <Exported>true</Exported>
    <Locked>true</Locked>
    <StoryPoints>1</StoryPoints>
    <SprintId>1</SprintId>
    <Discount>1</Discount>
    <Source>System</Source>
    <SupportTicketStatuses>
      <SupportTicketStatusDto>
        <SupportTicketStatusId>1</SupportTicketStatusId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <CreationDate />
        <Status>Pending</Status>
        <Comment>sample string 5</Comment>
        <ContactData>sample string 6</ContactData>
      </SupportTicketStatusDto>
      <SupportTicketStatusDto>
        <SupportTicketStatusId>1</SupportTicketStatusId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <CreationDate />
        <Status>Pending</Status>
        <Comment>sample string 5</Comment>
        <ContactData>sample string 6</ContactData>
      </SupportTicketStatusDto>
    </SupportTicketStatuses>
    <SupportTicketEscalations>
      <SupportTicketEscalationDto>
        <SupportTicketEscalationId>1</SupportTicketEscalationId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <AuthorId>sample string 4</AuthorId>
        <CreationDate />
        <EscalationTier>Local</EscalationTier>
        <Status>New</Status>
      </SupportTicketEscalationDto>
      <SupportTicketEscalationDto>
        <SupportTicketEscalationId>1</SupportTicketEscalationId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <AuthorId>sample string 4</AuthorId>
        <CreationDate />
        <EscalationTier>Local</EscalationTier>
        <Status>New</Status>
      </SupportTicketEscalationDto>
    </SupportTicketEscalations>
  </SupportTicketDto>
  <SupportTicketDto>
    <SupportTicketId>1</SupportTicketId>
    <OrganizationalUnitId>1</OrganizationalUnitId>
    <SupportCategoryId>1</SupportCategoryId>
    <Title>sample string 2</Title>
    <Description>sample string 3</Description>
    <IssueUrl>sample string 4</IssueUrl>
    <Module>sample string 5</Module>
    <Priority>1</Priority>
    <Sequence>1</Sequence>
    <Progress>6</Progress>
    <WorkHours>7</WorkHours>
    <PlannedHours>1</PlannedHours>
    <RelatedTicketId>1</RelatedTicketId>
    <Exported>true</Exported>
    <Locked>true</Locked>
    <StoryPoints>1</StoryPoints>
    <SprintId>1</SprintId>
    <Discount>1</Discount>
    <Source>System</Source>
    <SupportTicketStatuses>
      <SupportTicketStatusDto>
        <SupportTicketStatusId>1</SupportTicketStatusId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <CreationDate />
        <Status>Pending</Status>
        <Comment>sample string 5</Comment>
        <ContactData>sample string 6</ContactData>
      </SupportTicketStatusDto>
      <SupportTicketStatusDto>
        <SupportTicketStatusId>1</SupportTicketStatusId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <CreationDate />
        <Status>Pending</Status>
        <Comment>sample string 5</Comment>
        <ContactData>sample string 6</ContactData>
      </SupportTicketStatusDto>
    </SupportTicketStatuses>
    <SupportTicketEscalations>
      <SupportTicketEscalationDto>
        <SupportTicketEscalationId>1</SupportTicketEscalationId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <AuthorId>sample string 4</AuthorId>
        <CreationDate />
        <EscalationTier>Local</EscalationTier>
        <Status>New</Status>
      </SupportTicketEscalationDto>
      <SupportTicketEscalationDto>
        <SupportTicketEscalationId>1</SupportTicketEscalationId>
        <SupportTicketId>2</SupportTicketId>
        <ProfileId>sample string 3</ProfileId>
        <AuthorId>sample string 4</AuthorId>
        <CreationDate />
        <EscalationTier>Local</EscalationTier>
        <Status>New</Status>
      </SupportTicketEscalationDto>
    </SupportTicketEscalations>
  </SupportTicketDto>
</ArrayOfSupportTicketDto>